CyberTrust Massachusetts Privacy Policy

As of Nov 9, 2024

Introduction
This Privacy Policy outlines how CyberTrust Massachusetts, a nonprofit corporation in good standing with the Commonwealth of Massachusetts and a certified 501(c)(3) tax-exempt organization manages the personal information of our prospects, customers, members, and students.

Personal data is retained as long as necessary to fulfill the purposes outlined in this policy, and we are committed to protecting your privacy and handling personal information responsibly in compliance with U.S. law.

Categories of Use of Information
The personal information we collect is used for:

• Managing communications and relationships with customers and prospects.
• Sending marketing communications, with opt-out options.
• Facilitating educational or employment opportunities with consortium members and member schools.

Web Platform
Our website is powered by WordPress to ensure security and usability, minimizing the risk of malicious code that could compromise user data.

Email

We store emails sent to us in our email system indefinitely or until they are no longer needed.

HubSpot Information Collection and Management
We manage personal information through HubSpot, our customer relationship management tool, which includes contact details such as names and email addresses, essential for managing relationships with our prospects, customers, and students.

HubSpot and Cookie Tracking
HubSpot uses tracking cookies to monitor email interactions and website engagements. HubSpot ensures effective delivery and compliance with legal requirements for opt-out mechanisms. HubSpot’s detailed cookie usage and personal data management practices can be found on their official privacy page.

Opt-Out and Data Rights
Recipients can unsubscribe from our emails using the provided HubSpot link included in each marketing communication, with assurances of no re-addition without explicit re-consent.

Data Protection Measures
We implement stringent security measures to protect personal data from unauthorized access, alteration, disclosure, or destruction. We do not share personal data with third-party service providers, and all data is stored and processed within the United States; no international transfers occur.

Individuals have the right to access, correct, or delete their personal data upon request by contacting us at info@cybertrustmass.org.  Some data may require retention if legally necessary or if required for business purposes, including transactional data required for reporting or tax purposes.

Data Breach or Misuse
In the event of a data breach, affected individuals and relevant authorities will be notified within 72 hours, as required by law. We adhere to regulations enforced by the U.S. Federal Trade Commission (FTC), which oversees our data protection practices.

Changes to the Privacy Policy
This policy may be updated periodically. Any changes will be posted on our website with an updated revision date. We encourage periodic review of this page for the latest information on our privacy practices.

Inquiries
For any questions regarding our privacy practices or the management of your personal data, please contact us at: info@cybertrustmass.org